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Cancelling and you may Replacing Cards, Switching Your PIN

Cancelling and you may Replacing Cards, Switching Your PIN

  • For those who pay your own bank card equilibrium completely each month from the deadline.
  • For folks who afford the minimal count monthly of the due day, you might stop later fee charges.

Costs Issues

You are able to talk with our Virtual assistant otherwise Alive Talk agent from the or contact us at the 1800 339 6963 otherwise (65) 6339 6963 off to another country. We are going to consult an effective recovery of one’s fees sneak and you may mail it to you personally for verification. This might simply take regarding six to eight days and you can will set you back S$5.00 for every single duplicate.

What if I understand I didn’t create a transaction on my report – or it is on the incorrect matter?

You may telephone call all of our twenty-four-hour Customer support Middle in the 1800 339 6963 otherwise (65) 6339 6963 out of to another country to register the disagreement.

In the event your debit otherwise mastercard is actually missing otherwise stolen, you should declaration it immediately. We will terminate it and plan an alternative cards to you personally.

When you declare that their card try missing otherwise stolen, you will not become liable for one deceptive purchases in your missing or stolen cards from the time your alert all of us:

See the Cards Electronic Characteristics Page in the go.dbs/sg-digitalservices in order to cut-off and you will replace your card. Rather, you could phone call our very own Support service Middle within 1800 339 6963 otherwise (65) 6339 6963 away from to another country.

You certainly do not need to offer a conclusion but excite include their credit account number & signature therefore we normally cancel they. The address is actually:

Having safety factors, delight slash for each credit by 50 percent and dispose of them upright out. If the discover an excellent stability remaining, their monthly declaration will continue to be taken to your up to complete commission has been made.

Go to our Cards Electronic Functions Web page within go.dbs/sg-digitalservices to displace their credit. Rather, you might telephone call our twenty-four-hour Customer care Hub to the 1800 111 1111 otherwise (65) 6327 2265 off overseas so you can request an upgraded credit.

  • DBS/POSB Internet Financial:Log in in order to Internet Financial >> Notes >> Reset Cards PIN
  • DBS/POSB Digibank software:Login so you can Digibank App >> Credit Functions >> Reset Card PIN
  • If you do not possess Internet sites or Cellular Financial, you might reset right here.

Upgrading otherwise Modifying Cards

Sure – providing you stick with a similar card. Particularly you could potentially move from Visa to help you Visa Silver otherwise Visa Platinum. Merely tell us. Include your own credit account matter, signature and copies of latest income files (Income tax See regarding Research, IR8A, a beneficial computerised payslip or employer’s page). If it is recognized, your brand new cards was with you inside two weeks.

Sure, but just like the for each and every card have some other terms and conditions you have to incorporate again. It’s your responsibility if we need to cancel your own dated credit otherwise ensure that it it is.

Pay day loan and you may Money Transfer

An advance loan commission out of 8% of amount taken otherwise S$, whatever is actually higher, is levied for each Cash advance transaction produced on your cards membership. While doing so, Cash advance prevailing rate of interest of 28% effective. (subject to compounding if your costs are not paid down in full) on the count withdrawn, rechargeable on a daily basis regarding the date off withdrawal up to receipt away from full fee (minimum charge from S$dos.50) usually pertain.

For the DBS Fund Transfer Program, you could potentially transfer your own balance off their banks’ handmade cards or personal lines of credit to your DBS credit card.

To consult a spending budget Transfer, merely complete the Money Transfer Mode. Print it and you may mail it in order to united states having copies of your own other banks’ comments when you are investing for other financial institutions, including Citibank, UOB, OCBC, an such like. We shall reveal the program position through mail.

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